IRONBUBBLE™ — PRIVACY POLICY

1.Introduction

IronBubble™ is committed to protecting the privacy and personal data of every individual who visits our website, submits an enquiry, engages our consultancy services, or enters into a commercial relationship with us — whether as a domestic customer in India or as an international buyer, distributor, or partner anywhere in the world.

This Privacy Policy explains in clear and transparent terms:

What personal information we collect from you
Why we collect it and how we use it
How we store, protect, and retain your data
With whom we share your information
Your rights over your personal data
How to contact us regarding your privacy

By accessing the IronBubble™ website at www.ironbubble.in or by submitting any enquiry, sample request, or consultancy brief to us through any channel — including our website contact form, email, WhatsApp, or telephone — you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not use our website or submit personal information to us.

2.Who We Are

IronBubble™ is India’s leading manufacturer and exporter of precision-engineered foaming agents for cellular concrete and lightweight concrete applications. We operate from our head office and manufacturing facility at:

IronBubble™ 21 Patel Street, Surat, Gujarat — India

Email: ironbubble01@gmail.com

For all privacy-related queries, you may contact us at the above address or by email at ironbubble01@gmail.com with the subject line: Privacy Policy Query.

3.Information You Provide Directly

IronBubble™ collects personal information only to the extent necessary to respond to your enquiries, process your orders, deliver our consultancy services, and maintain our commercial and technical relationships. We do not collect personal information indiscriminately or beyond what is reasonably required for our legitimate business purposes.

3.1 Information You Provide Directly

When you interact with IronBubble™ through our website contact form, email, WhatsApp, telephone, or in person, you may provide us with:

Identity Information — Full name, designation, and job title
Company Information — Company or organisation name, industry sector, and business type
Contact Information — Email address, phone number (including WhatsApp number), and postal or office address
Location Information — Country, city, and state of your business or project location
Project Information — Project description, application type, target density range, estimated volume requirements, and timeline
Commercial Information — Quotation requests, purchase order details, payment-related information for order processing
Communication Records — Content of emails, WhatsApp messages, enquiry form submissions, and any technical queries or consultancy briefs you submit to us

3.2 Information We Collect Automatically

When you visit www.ironbubble.in, our website may automatically collect certain technical data through cookies, analytics tools, and server logs, including:

Device and Browser Information — Device type, operating system, browser type and version
Usage Data — Pages visited, time spent on each page, links clicked, and navigation patterns
IP Address — Your internet protocol address, which may indicate your approximate geographic location
Referral Source — The website or search engine from which you arrived at our website
Session Data — Date and time of your visit and session duration

This automatically collected information is used solely for website performance monitoring, user experience improvement, and anonymised traffic analysis. It is not used to identify individual visitors without their consent.

3.3 Information from Third Parties

We may receive limited information about you from third-party sources in the course of legitimate business operations, including:

Business directories, trade databases, and exhibition or conference attendee lists where your contact details are publicly listed
Referrals from existing IronBubble™ customers, distributors, or business partners
International trade platforms and B2B sourcing portals where your company profile is publicly available

4. How We Use Your Information

IronBubble™ uses the personal information we collect for the following specific and legitimate purposes:

4.1 Responding to Enquiries and Providing Technical Support

To review your product, export, or consultancy enquiry and provide a technically accurate and commercially relevant response — including grade recommendations, mix design guidance, quotations, and sample dispatch arrangements.

4.2 Processing Orders and Export Transactions

To process domestic and international orders, prepare commercial documentation (proforma invoices, packing lists, certificates of analysis, MSDS, and certificates of origin), arrange logistics, and manage export compliance requirements.

4.3 Delivering Consultancy Services

To provide the lightweight concrete and foam concrete consultancy services you have engaged us for — including mix design reports, quality control plans, site visit coordination, and training programme delivery.

4.4 Technical Communication and Project Support

To send you technical data sheets, product updates, ASTM compliance documentation, and project-specific technical communications relevant to your enquiry or ongoing engagement with IronBubble™.

4.5 Business Development and Marketing Communication

With your consent, or where we have a legitimate interest based on an existing commercial relationship, to inform you of new IronBubble™ grades, product developments, consultancy offerings, industry events, and relevant technical content.

You may withdraw consent for marketing communications at any time by contacting us at info@ironbubble.in or by using the unsubscribe option in any email communication we send.

4.6 Legal and Regulatory Compliance

To comply with applicable Indian laws and regulations — including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and relevant export control, customs, and trade documentation requirements under Indian and international law.

4.7 Website Improvement and Analytics

To analyse website usage patterns, identify performance issues, and improve the functionality, content, and user experience of www.ironbubble.in — using anonymised and aggregated data where possible.

5.Legal Basis for Processing Your Data

IronBubble™ processes your personal data on the following legal bases:

Contractual Necessity — Processing required to fulfil a purchase order, export transaction, or consultancy engagement you have entered into with us
Legitimate Interests — Processing necessary for our legitimate business interests, including responding to enquiries, developing business relationships, and improving our products and services — where these interests are not overridden by your privacy rights
Consent — Where you have explicitly consented to receiving marketing communications or to the use of non-essential cookies on our website
Legal Obligation — Processing required to comply with applicable Indian laws, export regulations, and tax and accounting obligations

6.Cookies and Tracking Technologies

Our website www.ironbubble.in may use cookies — small text files stored on your device — to improve your browsing experience and collect anonymised usage data.

Types of Cookies We May Use:

Essential Cookies Required for the website to function correctly. These cannot be disabled without affecting core website functionality. No personal data is stored in essential cookies.

Analytics Cookies Used to collect anonymised data on how visitors use our website — pages visited, time on site, and navigation paths. We use this data solely to improve website performance and content relevance. Analytics data is not linked to individual identities.

Preference Cookies Used to remember your language preference or other site settings to improve your return visit experience.

Marketing Cookies Used only with your explicit consent to track engagement with our content for the purpose of relevant business communications.

You may control cookie settings through your browser preferences at any time. Disabling analytics or preference cookies will not affect your ability to access our website or submit enquiries.

7.How We Store and Protect Your Information

IronBubble™ takes the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction.

Our data protection measures include:

Secure email systems with access controls restricted to authorised personnel
Password-protected digital systems and customer databases
Physical security at our Surat office and manufacturing facility
Confidentiality obligations imposed on all staff and contractors who handle personal data
Regular review of our data security practices

While we take all reasonable precautions to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of data transmitted to us over the internet — however, we will notify you promptly in the event of any data breach that affects your personal information.

Your personal data is stored on servers and systems located in India. International customers whose data is transferred outside their home jurisdiction are advised that Indian data protection laws govern the processing of their information by IronBubble™.

8. How Long We Retain Your Data

IronBubble™ retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

Our standard data retention periods are:

Data Type	Retention Period
Enquiry and contact form records	3 years from last interaction
Customer order and export records	7 years (statutory accounting and tax requirement)
Consultancy project records	5 years from project completion
Marketing communication preferences	Until withdrawal of consent
Website analytics data	24 months (anonymised)
Legal and compliance records	As required by applicable law

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

9.Sharing Your Information

IronBubble™ does not sell, rent, or trade your personal information to any third party for their independent marketing or commercial purposes under any circumstances.

We may share your information only in the following limited and specific circumstances:

Logistics and Freight Partners Your name, company name, delivery address, and contact details are shared with courier companies, freight forwarders, and port agents solely to the extent required to arrange delivery or export of your order.

Export Documentation Agencies For international orders, limited personal and company information may be shared with customs brokers, certificate-issuing authorities, and trade compliance agencies to prepare and process required export documentation.

Professional Advisors Our legal, accounting, and compliance advisors may access relevant personal data where strictly necessary to provide professional services to IronBubble™ — subject to confidentiality obligations.

Government and Regulatory Authorities We will disclose personal data to Indian government agencies, regulatory bodies, courts, or law enforcement authorities where we are legally required to do so under applicable Indian law or by valid legal process.

Business Succession In the event of a merger, acquisition, or sale of IronBubble™ or its assets, personal data held by us may be transferred to the successor entity — subject to equivalent privacy protections being maintained.

In all cases of third-party data sharing, IronBubble™ ensures that only the minimum necessary information is shared and that appropriate confidentiality and data protection obligations are in place.

10.International Data Transfers

IronBubble™ serves customers across the Middle East, Southeast Asia, East Africa, South Asia, and beyond. When we communicate with international customers, their personal data may be processed and stored in India.

By submitting your enquiry or entering into a commercial relationship with IronBubble™, international customers consent to the transfer and processing of their personal data in India in accordance with this Privacy Policy and applicable Indian data protection legislation.

Where required by the laws of your home jurisdiction, we will take appropriate steps to ensure that international data transfers are conducted in compliance with applicable cross-border data transfer requirements.

11.Your Rights Over Your Personal Data

IronBubble™ respects your right to control your personal information. Subject to applicable law, you have the right to:

Right to Access Request a copy of the personal information we hold about you and receive confirmation of how it is being used.

Right to Correction Request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Deletion Request that we delete your personal information where it is no longer necessary for the purposes for which it was collected — subject to legal retention obligations.

Right to Withdraw Consent Where you have provided consent for marketing communications or non-essential cookie use, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Right to Object Object to the processing of your personal data for direct marketing purposes at any time.

Right to Data Portability Request that personal information you have provided to us be returned to you in a structured, commonly used format — where technically feasible.

To exercise any of the above rights, please contact us in writing at:

📧 info@ironbubble.in Subject Line: Data Privacy Request — [Your Name]

📮 IronBubble™, 21 Patel Street, Surat, Gujarat, India

We will respond to all privacy rights requests within 30 days of receipt. We may request verification of your identity before processing your request.

12.Third-Party Websites and Links

Our website may contain links to third-party websites — including industry publications, standards organisations such as ASTM International, logistics providers, and social media platforms. IronBubble™ is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any external website you visit through a link on our site.

13.Children's Privacy

The IronBubble™ website and services are directed exclusively at business professionals, contractors, engineers, and commercial buyers. We do not knowingly collect personal information from any individual under the age of 18. If we become aware that personal data has been submitted to us by a minor, we will delete that information promptly.

14.Changes to This Privacy Policy

IronBubble™ reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, applicable laws, or data protection standards. When material changes are made, we will update the Effective Date and Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of our website or submission of enquiries to IronBubble™ following the posting of changes constitutes your acceptance of the updated Privacy Policy.

15.Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the Republic of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and any successor legislation enacted under India’s evolving data protection framework.

Any dispute arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat, India

16.Contact Us — Privacy Queries

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact:

IronBubble™ — Data Privacy Contact 📍 21 Patel Street, Surat, Gujarat, India 📧 ironbuble@gmail.com🌐 www.ironbubble.in

We are committed to resolving all privacy-related queries promptly, transparently, and in full compliance with applicable Indian data protection law.

This Privacy Policy was prepared specifically for IronBubble™ and reflects the company’s data handling practices as of April 2026. It should be reviewed by a qualified legal professional before final publication to ensure full compliance with current Indian data protection legislation and any jurisdiction-specific requirements applicable to your international customer base.